Zhuhai HuiGao mechanical equipment Co., Ltd (“VOGO Machine,” “we,” “us,” or “our”) respects your privacy. This notice explains how we handle personal information when you visit vogomachine.com, submit an inquiry or datasheet request, or communicate with us.
1. Information we collect
When you contact us, we may collect your name, business email address, telephone number, company, country or region, product interests, technical requirements, project details, message and related correspondence. Our hosting and security providers may also process IP address, browser and device information, requested URLs, timestamps and diagnostic or anti-spam signals.
2. How we use information
We use information to receive and respond to inquiries, understand technical requirements, recommend configurations, prepare quotations, deliver requested materials, maintain and secure the website, prevent spam or misuse, improve our services, comply with law and protect our rights.
3. Forms, hosting and service providers
This website is hosted by Netlify. Inquiry and datasheet forms may be processed and stored through Netlify Forms and delivered to us by email. Relevant service providers process information according to their terms and privacy commitments. We may also use email delivery, security and analytics providers when necessary to operate the website.
4. Legal bases
Where applicable law requires a legal basis, we rely on steps requested before entering a contract, performance of a contract, legitimate interests in responding to business inquiries and operating a secure website, consent where required, and compliance with legal obligations.
5. Disclosure and international transfers
We may disclose information to service providers, our personnel, relevant business partners or authorities when necessary to respond to your request, operate the website, complete a business transaction, comply with law or protect rights and security. Because we operate in China and serve customers internationally, information may be processed in countries whose privacy laws differ from those in your location.
6. Retention and security
We retain inquiry and business records only as long as reasonably necessary for the purposes above, including follow-up, transaction, warranty, accounting, dispute and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, receive portable data, or complain to a privacy authority. These rights may be subject to legal limitations.
8. Contact us
To ask a privacy question or exercise a right, email loyosun@gmail.com with the subject “Privacy Request” and describe your request and country or region.
9. Changes
We may update this policy as our website, services or legal obligations change. The latest version will be posted on this page with its updated date.